FAQ

  • Ghost is universally compatible — it plugs into both 110V (standard home outlets) and 220V (higher power) connections using either a NEMA 5-15 or NEMA 14-50 adapter.

  • The ultra-slim flat cable is 7 cm wide and just 0.625 cm thin (as thin as an iPhone).
    Available lengths: 16', 20', or 24'

    • Up to 38 miles of range per hour with the NEMA 14-50 adapter (vehicle-dependent)

    • Around 4 miles per hour with the NEMA 5-15 adapter

    • Supports up to 40A charging (and up to 50A in some regions like Asia)

  • Built from high-grade TPU (polyethylene alloy):

    • Waterproof (IP65, aiming for IP68)

    • Freeze-resistant, twist-proof, and ADA-compliant for sidewalks and tight spaces

    • Step-over friendly and rated to withstand up to 2 tons of pressure

    • Lightweight — only 600g per meter for easy portability

  • Yes — the flat design resists tangling and coils neatly, so it’s super simple to store even in small spaces.

  • Email us at admin@ghostallaccess.com and we will make arrangements.

  • “Bring Your Own Cord” is easy: look for a Ghost-ready wall charger (it’s a plug on the wall with no cable), connect your slim Ghost flat cord, and the charger and your car automatically set a safe, fast charging speed. The cord locks in place, lies flat on the ground so no one trips, and shrugs off rain and bumps to prevent damage or theft. When you’re finished, tap “Unlock” in the app or press your car’s release button, coil the cord, and head out.

  • July 2025. Following our recent Kickstarter success, we’ve accelerated our cable development to create an innovative and highly desired flat-cord design that offers all the benefits you expect.

Protect Your Home, Protect Your EV

A quality setup saves problems tomorrow,  understand how to safely plug in your home

Have a Pro Install a Proper Wall Socket

Hire a licensed electrician to install a dedicated NEMA wall socket (like a NEMA 14-50 or NEMA 6-50, depending on your charger and EV specs). Avoid using old dryer or oven outlets whenever possible.

Use a High-Quality Socket & Proper Wiring

  • Use heavy-duty, weather-resistant sockets — cheap ones can overheat or crack.

  • Ask your electrician to use copper wiring with the correct gauge (typically #6 AWG for 50 amps).

  • Ensure the circuit is rated for continuous EV loads — EVs pull a lot of power over long periods.

Grounding Is Not Optional

  • Your socket must be properly grounded to protect you, your EV, and your home.

  • Ground faults are dangerous — proper grounding reduces fire and shock risks.

Test the Circuit

Before using the socket regularly, ask your electrician to:

  • Test voltage stability under load

  • Confirm the breaker is reliable

  • Check that the plug fits snugly — loose plugs can cause dangerous heat buildup

What Not to Do

  • Don’t plug into random wall sockets around your home

  • Don’t use extension cords unless they’re heavy-duty and EV-rated

  • Don’t ignore signs of heat, buzzing, or discoloration at the plug

  • → If you notice these signs, stop charging immediately and contact a licensed electrician. These are red flags for a faulty socket or wiring that could lead to fire or equipment damage.

Visual learner?

Check out the video by Tom M. on YouTube to properly prepare your home socket.